Understanding FICO® Scores

How to interpret and understand FICO® Scores.

What do I do if I receive a message that my Online Banking access is disabled?

Details on what to do if your Online Banking account is disabled.

What to do if you are locked out of Online or Mobile Banking

Tutorial on how to reset your password if you forget it or it isn't working to log into online or mobile banking.

When do I receive my member statements?

Listing of when different accounts will receive an account statement.

Why is my Members 1st FICO® Score different from Credit Karma?

Understand the difference between an educational score provided by Credit Karma and your FICO® Score provided by Members 1st Credit Union.

Card Controls

Tutorial on how to use the new Card Controls feature in the Mobile App.